Booking Your
Appointment
There are several ways to book an appointment with us, whether you wish to come to the clinic or would prefer us to come to you -
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Give us a call on - 0116 2789630 or 07725791898
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Text us on - 07725791898
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Email us - support@toetalheelingchiropody.com
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Facebook us - ToetalHeelingChiropody@21BlabyRoad
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If we don't answer straight away, leave a message and we will get back to you as soon as we can, usually the same day.
How Long Will My Appointment Take
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First visit with the Podiatrist -30 mins
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Biomechanical Assessment - 45 mins
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Nail Surgery - 45 mins
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Verruca treatment, Insole review & re-dressings - 10 mins
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All other appointments - 15 - 20 mins​
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These times are standard, if you need longer or shorter, you will be advised accordingly.
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Rest assured, you will receive a full treatment. As a result, on rare occasions, the clinic may run a little late; please bear with us as we aim to ensure all patients receive quality and optimum care.
When Can
I Be Seen
Different clinics run on different days. For example on a Monday morning we have a nail care clinic run by an assistant; on Tuesday we have a Podiatry / Chiropody
clinic.
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Clinical appointments and home visits are available
throughout the week and on weekends.
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We will do our best to fit you in on a day and at a time that
is convenient for you.
Having a
Home Visit
Currently only available with a Nail Care/Chiropody Assistant. They provide full nail care and will file/sand hard skin, corns etc.
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You will be booked with a clinician that covers your area and receive a call nearer the time to confirm day and time of your visit; we do our best to accommodate your needs.
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Times are approximate; the practitioner may arrive later/earlier depending on previous visits, traffic etc. If we are going to be very late/early - we will call to ensure it's ok. We usually allow 45 mins/visit.
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There's no need to prepare, just ensure we can get to you and your feet; and have a chair or stool available for us to use.
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Your practitioner will normally book your next visit before they leave.
Paying for Your Treatment
Payment is usually taken after each treatment, however, we are happy to accept payment in advance, as increasingly we find family members wishing to pay for their loved ones care. We are happy to take payment in person or over the phone.
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We take cash, all credit/debit cards, cheques, direct bank transfers and over the phone card payments. You can also buy Gift Vouchers for future payments.
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Card payments for home visits are collected over the phone.
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Hand written receipts are available on request.
I Have Special Needs?
No Problem......
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Let us know what those are and we will do our utmost to accommodate you.
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Wheelchair Users - Our clinic is ground floor and all on one level. There is sufficient space for most types of wheelchairs and we would even be happy to treat you in your chair.
Poor Mobility - Can't walk far? Use walking aids? The bus stop is right outside our clinic or opposite, depending on where you are coming from. There is free parking right outside or you can just get dropped off outside. Our staff would be happy to assist you into the clinic. Once in, the waiting room is right at the front door and the clinic is only a few steps too.
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Poor Eyesight / Hard of Hearing - Tell us what will help and we will make appropriate arrangements.
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Language Difficulty - We have staff that speak numerous languages e.g. gujarati, hindi etc We can also use language line.
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Bed Bound - We would be happy to treat you in bed.
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Basically whatever your difficulty, speak to us and we will do our utmost to help and accomodate you.
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Our Goal is Your Comfort and Care!
Can't Make Your Appointment!
Don't Worry......
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As long as you let us know at least 48 hrs before we will happily cancel and rearrange your appointment for you. We need this notice so we have a chance to fill your slot. You can ring us on either number and leave a message if there is no answer, text us, email us or even Facebook - Messenger or WhatsApp us.
If you miss your appointment and haven't let us know, unfortunately there may be a charge.
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To help you remember your appointments, we can send you free text message reminders to your mobile. We will give you an appointment card and under special
circumstances may agree to give you a reminder call.
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We Do Our Best To Help Accomodate You - Always!